Your privacy and trust are important to us. Banana Horse Adventures Agadir is committed to providing safe, secure, and professional travel experiences for all our customers.
Privacy Policy Effective Date: May 2026 At Banana Horse Adventures Agadir, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, use our booking forms, or communicate with us through WhatsApp. 1. Information We Collect We may collect personal information that you voluntarily provide to us, including: Identity Data: Full name and booking specifications. Contact Data: Email address, phone number, and WhatsApp contact details. Technical Data: IP address, browser type, and cookies used to improve website performance and user experience. 2. How We Use Your Information Any information collected through our website, booking forms, WhatsApp, or contact forms is used solely for: Managing and securing your horse riding tour bookings. Customer support and direct communication regarding your excursions. Improving our website performance and tailoring our services. 3. Third-Party Sharing and Data Transfers We do not sell, trade, or share your personal information with third parties except when strictly necessary to secure your booking services, or as required by law. Please note that using our integrated WhatsApp chat feature connects you directly to a third-party platform governed by its own privacy policy. 4. Data Retention We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reservation requirements. 5. Your Rights Depending on your location, you have the following rights regarding your personal data: The right to access the personal data we hold about you. The right to request that we correct any inaccurate or incomplete information. The right to request the deletion of your data, provided it does not conflict with legal booking or tax regulations. 6. Cookies and Analytics Our website uses cookies and analytics tools to enhance performance and analyze site traffic. You can choose to disable cookies through your individual browser settings, though it may affect certain website functionalities. 7. Contact Us By using our website, you agree to this Privacy Policy. If you have any questions regarding your personal data, your rights, or our privacy practices, please contact us via our Contact page or email us directly at: contact@bananahorseride.com
